The following is taken from an email we at TMC Assist are sending out to clients; please take the time to review the information within:
It is important that you take note, the DVSA have now moved to conducting remote compliance audits, these have been previously known as ‘Desk Based Reports’, please see this link.
One of the problems that we have encountered is that these types of assessments are purely based on the documentation you keep as an operator, there is no interaction between the operator and the DVSA examiner, as such, and in my opinion are very clinical. In the past at DVSA inspections and visits, operators have been able to explain how their systems are implemented, this is no longer an option. We have experienced operators believing that they have adequate systems in place but when it came to the DVSA remote audit things were not quite what the operator thought. This has led to further assessments, eventually ending up before the Traffic Commissioner at a Public Inquiry.
It is important that you as an operator can demonstrate that you have full and effective compliance policies and procedures in place, otherwise you will fail a DVSA remote audit.
If you need any help please contact this office and we will offer advice where necessary.
Graham Doughty MA AAE LCGI FIMI FCILT MCSFS MSAE MIRTE MSOE MIHE MInstLM MInstTA