The following is taken from an email circular released by the Driver & Vehicle Standards Agency:
We are aware that some users have experienced delays in receiving their OCRS report.
Some of the new updates to the system combined with the high volume of downloads have resulted in some customer delays.
We are working on a fix to ensure that OCRS reports are available within 30 minutes.
No other customer reports are affected.
Contacting the Customer Service Centre
While we work to…
