The following is taken from an email circular released by the DVSA:
The repairs to the reporting system are complete and OCRS reports are now available.
Questions
If you have any questions about changes to the system, user issues or your score please contact our Customer Service Centre.
If you have questions about any technical changes to the content of the OCRS report, please contact the Criminal Analysis Unit: criminalanalysisunit@dvsa.gov.uk.Due to the new features of the OCRS service, the report will take a little longer to be produced and emailed to you.
We apologise for any inconvenience that the delays to the OCRS system have caused.
The full details can be read at this [link].